Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Connect and Engage
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Beta
Home
Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Citibank CC-601 - Citibank requires special character in password
harrybriley
Quicken Windows, subscription version. A long while back, Quicken reported that they could not handle password with special characters. Changed my CitiBank PW and all was happy ... until Citi required me to change PW in which a special character is required ... Now, I get nothing but CC-601 error for both banking and cards for Citi. I re-entered my Citi PW into the Quicken Vault to see if was using the old PW. Same CC-601.
Find more posts tagged with
Comments
Quicken Anja
Hello
@harrybriley
,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
If you haven't already, please take a moment to review this error-specific
support article
regarding error CC-601.
As stated in the article; you will need to contact
Quicken Support
directly for further assistance. Our support agents will need to collect and review your log files and may likely be required to file an escalation.
We apologize for any inconvenience! Thank you.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of