Is anyone else having trouble downloading Citi Bank?

Jimmy Zook

I talked to someone in customer service (he was very rude) probably three weeks ago and he said Quicken was aware of a problem with Citi and they were working with Citi to correct it. It still doesn't work for me. I tried resetting my entire password vault and everything works as before with Citi still not working. I have reported it several times and no results. I am really frustrated.

Quicken Anja

Hello @Jimmy Zook,

Thank you for taking the time to visit the Community and telling us about your issue, though I apologize that you are experiencing this.

The issues with Citibank are known issues that have been escalated internally and are being worked on, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to the Community Alerts found here and here for any and all available information and updates.

We apologize for any inconvenience in the meantime and appreciate your patience! Thank you.