Capital One CC-930

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susan3032
susan3032 Member ✭✭
Anything up with Capital One? Two different accounts, having the same error. CC-930

6/24/22

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  • denverphoenix
    denverphoenix Member ✭✭
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    Having the same issue
  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @sue & @denverphoenix,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    As stated in this error-specific support article regarding error CC-930, please wait 24 to 48 hours to see if the issue persists. If it does persist after 48 hours, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files and may be required to file an escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • Ray Hallman
    Ray Hallman Member ✭✭✭
    edited June 2022
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    I am having the same issue as well. [Removed - Rant/Speculation]
  • Ray Hallman
    Ray Hallman Member ✭✭✭
    edited June 2022
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    I am having the same issue as well. Simply, I asked that since multiple users are experiencing the issue, wouldn't it be wise to be proactive for your customer base and contact the FI to verify the issue is not on Quickens end. [Removed - Violation of Community Guidelines]

  • ivbec
    ivbec Member ✭✭
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    I am having the same issue as well.
  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello All,

    Thank you for taking the time to visit the Community and report this issue, though we apologize that you are experiencing this.

    This issue has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • susan3032
    susan3032 Member ✭✭
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    I think it's been fixed. No issues for a couple of days.
This discussion has been closed.