Quicken won't fully open

TinaMMM
TinaMMM Member ✭
edited July 25 in Errors and Troubleshooting (Windows)
I had to purchase Quicken for a new small client who uses it. I have downloaded it and was able to access it fine. Now, every time I try to open it, I get nothing except a blank window. It comes up with File at top left, nothing else, but clicking on File does nothing but takes me to a completely blank screen - I can't access any files. 🤔

I have uninstalled and reinstalled 3x and still no luck. ANY HELP APPRECIATED.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @TinaMMM,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, I recommend that you please try uninstalling once more, except before reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling again.

    I hope this helps!
    -Quicken Anja
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