Can't Update Lowe's Consumer Credit Card

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BradB
BradB Member ✭
edited July 2022 in Download, Add/Update Accounts (Windows)
Despite Jasmine from the Support Team posting a few days ago this problem was resolved I cannot reestablish an online connection for Lowe's Consumer Credit Card. The CC-502 error remains. It has been this way for several weeks.

I have completed the reset and disable/re-enable tasks with no improvement.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @BradB, 

    Thank you for reaching out to express that you are still experiencing this issue after our internal systems are showing this alert is resolved. 

    We recommend that you contact Quicken Support directly for further assistance as they may walk you through troubleshooting steps in real-time and escalate the situation as needed. Before calling, you should send your information logs over to Quicken by navigating to Help > Report a problem. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

    Thank you. 

    -Quicken Jasmine

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