E*Trade: Quicken unable to update account unexpected information

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Michael Cambria
Michael Cambria Quicken Windows Subscription Member ✭✭✭
edited August 2022 in Download, Add/Update Accounts (Windows)
I'm getting OL-293-A when trying to get end of quarter info from E*Trade this a.m.

"Quicken is unable to update your account because unexpected information was received from your financial institution." I have no issue getting to my accounts via Android, Chrome, Firefox etc.

Before I waste the long weekend digging into OL-293-A I'm curious if this is a transient issue? If others are seeing it or just me?

BTW, it would be so helpful if Quicken would let me cut/copy the error message so I can paste it here.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Michael Cambria,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please take a moment to review and follow the error-specific guidance found in this support article regarding error OL-293.

    I hope this helps!

    -Quicken Anja
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