Quicken Home, Business & Rental Property bill payment stuck processing

Orthocuban
Member ✭✭
Two weeks ago I paid a bill through Quicken's Bills & Income tab. Normally they go through within a couple of hours. However, two weeks later it still shows as "Processing (Quick Pay)". I tried canceling it, but it says "This payment may no longer be canceled."
The vendor has not received the payment. My bank has not paid the payment. But, I can no longer use Quicken to pay that vendor because this payment is stuck somewhere in the system. What do I do now?
The vendor has not received the payment. My bank has not paid the payment. But, I can no longer use Quicken to pay that vendor because this payment is stuck somewhere in the system. What do I do now?
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Comments
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Hello @Orthocuban,
Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with your bill payments.
To start with, I suggest you try to Review and Repair Online billers. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.
Once that is done, see if the issue still continues to persist.
Let us know how it goes!
-Quicken Jasmine
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