Mutual Fund Not Displaying in Mobile App

gbolger

I am using the most recent version of Quicken for the Mac, and have set up the mobile preferences to sync my Mutual Fund. The iOS App is not showing the Mutual Fund, so I was wondering what I need to do to get it to show in the mobile App that I have not already done.

Quicken Jasmine

Hello @gbolger, 

Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with the Quicken Mobile App. 

To start with, I suggest that you try to reset your Quicken Cloud. Doing so does not affect your data file nor other Cloud Accounts (if applicable). Please, follow the instructions below in order to do so.

1. Navigate to the Quicken dropdown menu 
2. Preferences... 
3. Mobile, Web & Alerts
4. Use the toggle button on the left to turn Sync OFF 
5. Click Disable Sync
6. Navigate to Connected Services
7. Click Reset (click Reset again on the pop-up box)
8. Once the Reset completes, navigate back to Mobile, Web & Alerts
9. Use the toggle button on the left to turn Sync ON
10. Click Enable Sync

Once that is done, go back to Mobile, Web & Alerts to select/deselect the accounts as desired and see if the issue still continues to persist.

Please let me know how it goes!