How to open Quicken with updated new e-mail address ID and password

Quicken version: July, 2022. I updated my new e-mail address and password in my on-line Quicken account months ago. Attempts open my PC Quicken software, it requires my old email address and password which I no longer have Therefore, I can't open my program.

Is the issue related to the Quicken Version I now have (July, 2022). Bottom-line how do I correct this issue.


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @Broncos

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue. 

    Have you tried uninstalling/reinstalling Quicken then proceeding to attempt logging into your Quicken data again? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    Please let me know how this goes!

    -Quicken Jasmine

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