changing user name for bank account being updated with Express web connect

theis1950

How do you change the bank login user name for an account that was previously set up via the Express web connect. password not changed, just user name.

Quicken Anja

Hello @theis1950,

Thank you for reaching out to the Community with your question.

To make this change in Quicken, you will need to deactivate and reactivate the account(s) associated with the new username.

Please, follow the steps found in this support article to deactivate. Once deactivated, to reactivate, navigate to Tools > Add Account..., search for your Financial Institution name and follow the prompts to connect. Once your account(s) have been found, be sure to link them to the existing account(s) you have already set up in Quicken.

I hope this helps!