UPDATED 8/11/22 Northbrook Bank and Trust - CC-563/FDP-163

We are receiving reports that users are experiencing CC-563/FDP-163 errors in Quicken for Windows and Mac with Northbrook Bank and Trust.

This has been escalated internally, though we do not have an ETA on resolution at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right.

Thank you!
(Ticket #9604964/CTP-4084)
-Quicken Anja

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 7/28/22

    Our teams continue to work diligently towards a solution, though we do not have an ETA. Thank you for your patience and we apologize for any inconvenience caused.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    ONGOING 8/4/22

    This issue remains ongoing. We do not have an ETA available at this time and apologize for any inconvenience.

    Thank you!
    -Quicken Anja
  • Quicken Anja
    Quicken Anja Moderator mod
    edited August 11
    UPDATE 8/11/22

    The financial institution is blocking servers causing this issue. It will only be resolved when the financial institution whitelists Intuit IP. Unfortunately, we do not have an ETA on this as this decision lies with the financial institution.

    Due to this, weekly Alert updates will no longer be added.

    We apologize for any inconvenience! Thank you.
    -Quicken Anja