Bill Pay does not work with American Express when 2-Factor Authentication is Enabled
mlurie Member ✭✭
edited September 2022 in Paying Bills, Online Billers & Reminders (Windows)
Ever since I enabled 2-Factor Authentication on my American Express account, I cannot download or pay my American Express bill from Quicken Bill Pay. Bill Pay is initially able to establish a link to Amex and authenticate. However, it is unable to download my bill or make a payment. I have tried refreshing the bill several times. It doesn't work. It only ever says "Awaiting next bill." I have tried completely removing Amex as an Online Bill and re-adding it. Again, it seems to authenticate and successfully adds the Online Bill, but nothing is ever downloaded. All i get is "Awaiting next bill." I have a bill due right now, so it shouldn't be waiting for anything.
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