Unable to download Merril Lynch Transactions

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Cbrown
Cbrown Member ✭
edited September 2022 in Download, Add/Update Accounts (Windows)
Since updating to the latest version of quicken premier R42.21, I am unable to download transactions or quotes from Merril Lynch (Walmart 401K benefits). It was working prior to the latest update.

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  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Cbrown,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.
    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password
    Once that is done, see if the issue continues to persist.

    I hope this helps!

    -Quicken Anja
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