Download Error (-28) FDP-105:URL. PNC (Q Mac)

lbrenner63

FI_WEBSITE_UNAVAILABLE:FDP-105:URL. PNC IS BLOCKING INTUIT BETWEEN 4 AM PST - 5 PM PST. Last attempt: Today - 9:01 pm

lbrenner63

Quicken 6.8.3. Trying to connect to PNC Bank to download transactions and I am getting this error. Also says Quicken Cannot connect to the internet.

Quicken Anja

Hello @lbrenner63,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

This issue has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.

JS100

Is Quicken working with PNC on this? Both companies claim to be working on it. PNC at least has stated that they turned off the "aggregators" until they get a fix in place. Quicken states (above) that they are working on it. Who has the ball? And what is the projected resolution? This is going on for weeks?

lbrenner63

I don't know who has the ball but I would like to get this resolved.

jacobs

@lbrenner63 Please read this other PNC thread starting with the post I have linked. Users report that PNC has told them connectivity to Quicken is currently only available between 10 pm and 4 am Eastern time, and will remain so for an untold time. Users report success when connecting tonight after 10 pm EDT, corroborating what PNC told them,   

lbrenner63

That is what the error says so that makes sense. Thank you.

lbrenner63

The error says 4 AM PST to 5 PM PST which would be 7 AM EST - 1 AM EST - so I should be able to connect right now and I can't.

jacobs

Try after 10 pm (possibly 8 pm) EDT.