How to download and install a supported version of Quicken (again) after you bought it
If you don't have an installation CD or you didn't save a copy of the downloaded installation file on your hard drive (in Windows typically in a "Downloads" folder) or, even better, on some external storage media (USB stick or external hard drive) or a cloud backup service, please follow these instructions:https://www.quicken.com/support/how-do-i-download-quicken-quickencom-after-i-buy-it
Note: Quicken Canada users need to logon to https://www.quicken.com/canada/my-account instead of the US site, then follow the rest of the instructions
If that doesn't resolve the issue, please contact Quicken Support at https://www.quicken.com/support#contact-support
If you don't see your download file in the Quicken account you're looking at right now, you might have more than one account at quicken.com. Please follow the "How do I download …" link , specifically the section about "What if I don't see my software ..."
How Do I Move Quicken Data Files Between Computers?
https://www.quicken.com/support/how-do-i-move-my-quicken-data-file-one-computer-another
and follow the instructions under the heading "To move your data file to another computer" The recommended (and default) place for Quicken data files is in C:\Users\_your_username_\Documents\Quicken.