Changed Chase password, can no longer connect

jjkrogs
jjkrogs Member ✭✭✭
I changed my Chase username and password at the site, then went to Quicken to update. After several attempts with the new login info, it would not connect. I deactivated online updates and tried to set up again. When I hit the "set up" buttons, the software only dims and freezes as if another box were trying to pop up. Nothing further happens. I have had to cntrl-alt-end program repeatedly to attempt other avenues, but am out of options.

I know Chase is making us jump through more hoops "at the end of Sept" but it should be working fine right now. Suggestions?

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