Ever since Quicken changed the process for Chase downloads, my Chase accounts are not getting update

Question

Is there anything I can do to correct this?  I have tried resetting the accounts but nothing changes.

Quicken Anja · Answer

Hello @hmurphjr55,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

We have received several reports about the issue you described above with no downloads. We are requesting that users experiencing these issues contact Quicken Support directly for further assistance as our support agents may need to reach out to our escalation teams in order to have this resolved.

I apologize for any inconvenience! Thank you.

hmurphjr55 · Answer

I tried that, no luck.  I still don't get any new transactions downloaded.

vikingsail · Answer

Try update now in the account actions area.