dreaded CC-502 error when I try to connect onestep to citibank

mikeitis
mikeitis Member ✭✭
edited September 2022 in Download, Add/Update Accounts (Windows)
Trying to (re)connect my citibank account, and it won't connect because of the dreaded CC-502 (not sure when it stopped working (maybe a month ago) but somewhere along the line it got deactivated, and when I try to act ivate it it fails with a CC-502
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  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @mikeitis,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Anja
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