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dreaded CC-502 error when I try to connect onestep to citibank

mikeitis

Trying to (re)connect my citibank account, and it won't connect because of the dreaded CC-502 (not sure when it stopped working (maybe a month ago) but somewhere along the line it got deactivated, and when I try to act ivate it it fails with a CC-502

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Quicken Anja

Hello @mikeitis,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

This is a known issue that has been escalated internally, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.