Citi Costco Visa

k.r.manuel Member
I have been receiving a cc502 error since August 17, 2022 trying to update my Citibank Costco VISA credit card account. Anyone else?


  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @k.r.manuel,

    Thank you for contacting the Quicken Community, though I do apologize that you have been receiving this error. 

    We do currently have an Ongoing Active Alert regarding online banking errors with CitiCards, more specifically users receiving a CC-502 error. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur. 

    I apologize for any inconvenience that may be caused in the meantime.
    -Quicken Jasmine
  • psolera
    psolera Member ✭✭
    HAving this same issue with the CC502 error. Just started on Sep 10, 2022. The CC502 page says don't deactivate/reactivate. So what is the resolution?