Chase Bank

Question

Why does my computer freeze up  when I try to deactivate or activate Chase bank accounts?

Gerald A Odom · Answer

sounds familiar

budgetmaster03 · Answer

I am having the same problem.  I was able to set up the new Chase links for my accounts, but it wasn't offering me a similar screen for my husbands accounts.  I deactivated them and when I try to set them up again, the system freezes and I have to tell the computer to kill the Quicken operation.

Quicken Jasmine · Answer

Hello @Gerald A Odom,

Thank you for contacting the Quicken Community, though I do apologize that you are experiencing these issues when working with your Chase Bank accounts.

We recommend that you contact Quicken Support directly for further assistance as they can utilize tools such as screen share and escalate the situation if needed.

The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

Thank you.