Aug. 23, 2022 Quicken update scrambled transaction categories

Diverwpg
Diverwpg Member ✭✭
edited September 2022 in Errors and Troubleshooting (Windows)
After the above update, I have numerous (over 30) Interest Inc. transaction to my checking account that are now showing as transfers from a savings account. These are all small amounts around 35 cents. There are also 3 large Transactions from 2017 totaling about $24,000 now showing as transfers. Howe3ver the savings account in quiestion wasn't opened until 2021. How do I fix this mess?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Diverwpg,

    Thank you for reaching out to the Community about your issue, though I am sorry to hear that you are experiencing this.

    Do you have a recent pre-update backup you can restore? To start with, I suggest restoring a backup file to see if the same issue occurs in the restored file. If needed, please, review this support article. Scroll down and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

    I hope this helps!

    -Quicken Anja
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  • Diverwpg
    Diverwpg Member ✭✭
    I found a two-week-old backup that worked. So I am good. I did notice that in another bank account, the Category data showed in the Payee column and most categories were blank. Definitely a hiccup.
  • Quicken Anja
    Quicken Anja Moderator mod
    Thanks for the update! Glad to hear that worked for you. :)

    -Quicken Anja
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