I can't update my accounts and get a blank window over the updating one. Now I have lost everything!
Who do I contact? I have been using the Mac OS 10.13.6 version of Quicken subscription for years. Today, when I tried to update the accounts, I got a larger white window that was mostly blank, but had "Cancel" on the bottom. I was told to uninstall the app, and then reinstall, by the customer service chat. I panicked, just thinking about it, but was assured I would not loose my data. However, when I tray to install the latest version of Quicken, it did the same thing, opening a large white window. PLUS, I have lost access to ALL my data and cannot go backwards. They would not give me a link for one version back to try. I don't want to upgrade because I am a retired graphic designer, and I will loose the ability to use my Adobe Creative Suite 5.5, and cannot affair the $60 a month to use the apps. Does anyone have suggestions?
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