I changed my Chase password, now there seems to be no way to update the password in Quicken

SeaBlue Member
Resetting my account just hangs. Spinner spins forever.

Clicking "Fix It" to update my password (after update fails) and saying Yes takes me to an "update sign in information" page that appears to have some graphics missing.

Where it says "sign in to connect your accounts to quicken", there's nothing for me to click on or a suggestion of how to do that. Just white space.

The Cancel button will disappear when hovering over it, so there's a lot of problems with screen.

I have not been asked to update anything with Chase (as many people here seem to have already done).


  • SeaBlue
    SeaBlue Member
    This just gets better. If I deactivate an account, it hangs when I go back in and say "set up now...".
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @SeaBlue,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    It would be better suited for you to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.
    -Quicken Anja
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