Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Connect and Engage
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Beta
Home
Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
I changed my Chase password, now there seems to be no way to update the password in Quicken
SeaBlue
Resetting my account just hangs. Spinner spins forever.
Clicking "Fix It" to update my password (after update fails) and saying Yes takes me to an "update sign in information" page that appears to have some graphics missing.
Where it says "sign in to connect your accounts to quicken", there's nothing for me to click on or a suggestion of how to do that. Just white space.
The Cancel button will disappear when hovering over it, so there's a lot of problems with screen.
I have not been asked to update anything with Chase (as many people here seem to have already done).
Find more posts tagged with
Accepted answers
All comments
SeaBlue
This just gets better. If I deactivate an account, it hangs when I go back in and say "set up now...".
Quicken Anja
Hello
@SeaBlue
,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
It would be better suited for you to contact
Quicken Support
directly for further assistance and possible escalation if they see fit.
We apologize for any inconvenience! Thank you.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of