Chase accts-Chase creates new acct

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triplehjr
triplehjr Member ✭✭
edited October 2022 in Errors and Troubleshooting (Mac)
I have almost completed conversion of Chase credit card accts to new security--for my second acct they created a new acct on my Quicken called "United card" and put 90 days transactions into it--other "old" acct has 6 yrs of transactions--how do I merge the 2 accts?

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    edited August 2022
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    Hello @triplehjr,

    Thank you for contacting the Quicken Community with this question. 

    I suggest deleting the new account that was created, then going re-adding the account using the Add Account (+) button and logging into Chase then proceeding to choose the option to link the account to an existing one. 

    Please let me know how this goes!

    -Quicken Jasmine

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  • rogermathis72
    rogermathis72 Member ✭
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    same thing here. done this several times. still only two options. add or don't add. no link option
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