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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Program Freezes When Moving to the Bills Screen
System
This discussion was created from comments split from:
Quicken Windows serially unresponsive
.
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R Snyder
Hi..my program hangs up completely if I try to switch back to Bills screen after looking at bank account, I cannot close the program I have to shut down the computer. This started after the last two Quicken updates..how to fix? Thanks.
Quicken Jasmine
Hello
@R Snyder
,
Thank you for contacting the Quicken Community, though I do apologize that you are experiencing these issues with your Quicken application freezing.
To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first
save a backup
file prior to performing these steps.
Validate
:
File
Validate and Repair File...
Validate File
Click
OK
Close the Data Log
Close Quicken (leave it closed for at least 5 secs)
Reopen Quicken and see if the issue persists.
If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.
Super Validate
:
File
Hold
CTRL + Shift
and click
Validate and Repair File...
Super Validate File
Click
OK
Close the Data Log
Close Quicken (leave it closed for at least 5 secs)
Reopen Quicken and see if the issue persists.
I hope this helps!
ccarolla
i was experiencing the same problem although for me it was just quicken that froze, had even tried reinstalling but that didn't help. the above process worked on the first try.
Quicken Jasmine
Hello
@ccarolla
,
Thank you for joining this thread to share that you are also experiencing this issue.
I am happy to hear that we were able to reach a resolution.
Please do not hesitate to reach out with any further questions or concerns!
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