Program Freezes When Moving to the Bills Screen

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This discussion was created from comments split from: Quicken Windows serially unresponsive.
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Hi..my program hangs up completely if I try to switch back to Bills screen after looking at bank account, I cannot close the program I have to shut down the computer. This started after the last two Quicken updates..how to fix? Thanks.0
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Hello @R Snyder,
Thank you for contacting the Quicken Community, though I do apologize that you are experiencing these issues with your Quicken application freezing.
To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.
Validate:- File
- Validate and Repair File...
- Validate File
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for at least 5 secs)
- Reopen Quicken and see if the issue persists.
Super Validate:- File
- Hold CTRL + Shift and click Validate and Repair File...
- Super Validate File
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for at least 5 secs)
- Reopen Quicken and see if the issue persists.
I hope this helps!
-Quicken Jasmine
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i was experiencing the same problem although for me it was just quicken that froze, had even tried reinstalling but that didn't help. the above process worked on the first try.0
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Hello @ccarolla,
Thank you for joining this thread to share that you are also experiencing this issue.
I am happy to hear that we were able to reach a resolution.
Please do not hesitate to reach out with any further questions or concerns!
-Quicken Jasmine
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