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Quicken Classic for Mac
Investing (Mac)
Sunlife Canada
Adriano
Hello, is anybody able to synchronize investment data from Sunlife Canada ? I can't pass the sign in phase when adding an account.
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Quicken Anja
Hello
@Adriano
,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
Do you receive any specific error message(s) and/or code(s) while trying to connect that you could provide us with here, please?
Check back and let us know! Thank you.
Adriano
@Quicken Anja
no message or error at all... Just keep spinning the wheels over there
Quicken Anja
Thank you for the additional information.
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connect Services. However, I do recommend that you first
save a backup
file prior to performing these steps.
Navigate to
the
Quicken
dropdown menu
Sign Out...
Sign back in using your Quicken ID (
email
) and password
Follow the prompts to be taken back to your data file after signing in
Once that is done, see if the issue still persists.
Let us know how it goes!
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