transaction update problems

bill21 Member ✭✭✭
3 days ago, automatic update began showing the red flag indicating transactions, but there are no transactions showing to review/accept. this for fidelity, tiaa, and commerce bank (MO-IL). running deluxe on windows 10. turning off/on "automactive entry" has no effect. Have also tried restore to 2-week old backup, and then updating, resetting the accounts, and switching update off, then back on. Anyone else having this issue? Thanks!


  • Hello @bill21,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue.

    I have located a Support Article that discusses some troubleshooting steps to take when Quicken says that there are transactions to accept but you do not see any. You may follow this link to access that FAQ. Please keep in mind that it is recommended to save a backup before proceeding with troubleshooting steps. 

    As per the FAQ: If the issue persists

    If the steps above do not resolve the issue, please Contact Quicken Support.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

    Thank you. 

    -Quicken Jasmine
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