Unable to download transactions from Pentagon Federal Credit Union - CC-502 error

For over two weeks, I have not been able to update my accounts at PenFed because of this CC-502 error issue. I have tried to download for each account at PenFed using the method that has been recommended without success, I get the same CC-502 error message. When is this issue going to be resolved?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Al Med,

    Thank you for taking the time to visit the Community to tell us about this issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.
    -Quicken Anja