Cannot connect the second chase credit card

sergebg
sergebg Quicken Windows Subscription Member
edited October 2022 in Download, Add/Update Accounts (Windows)
I have two credit cards at chase which I have no problems with till the last quicken/chase update. Now, only one card can be connected correctly. The second for some reason is reported as a 'saving' account type.

Any idea what the problem could be?

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @sergebg, 

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with adding your Chase account(s). 

    We recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and utilize functions such as screen share.  

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

    Thank you

    -Quicken Jasmine

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