Where are my microdeposits?

Question

last week I updated to the new security for Chase accounts.  Quicken created new accounts and downloaded transactions from 6/1/2022.  Everything downloads fine.  However, Check pay is still waiting for me to verify the new Chase checking account and I am still waiting for Quicken to make the two micro deposits.  What is broken?

Quicken Anja · Answer

Hello @kcsquic,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you haven't already, please take a moment to review this support article and open the blue dropdown section titled My verification deposits didn't arrive.

If you have followed all 5 steps outlined in this section, then please contact Quicken Support directly for further assistance as our support agents will likely require Tier 2 assistance to have this resolved.

Thank you!