please check internet connection and try again

rickania

somehow this happened this morning on my windows 11 desktop- i've never seen it before and no matter what i do it won't go away. i've talked with quicken support and we have uninstalled reinstalled a dozen times with and without firewall (windows defender). we've checked network connections. the quicken file loads and i can briefly see the account list before the abrupt error message. any idea's- i was assuming an issue with the quicken server? but they tell me no.

Quicken Anja

Hello @rickania,

Thank you for reaching out to the Community, though I apologize that you are experiencing this.

If you don't mind, could you please provide a screenshot of the error you described above? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!