Capital One 360 Account Update Issue

Ron7 Member
I added a new 360 amount to an already existing 360 account group. Updates to all 360 accounts work fine, except the new account. I have reset and authorized the account a number times to no avail. I contacted Capital One and of course was told to contact Quicken. Very frustrating.


  • Hello @Ron7,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Could you please specify the account type of the new account (checking, savings, etc)? Also, are you receiving any error code(s) and/or message(s) while trying to update this account?

    Thank you!
    -Quicken Anja
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