Check Pay not working with new Chase connection

Larry4
Larry4 Member ✭✭✭
edited October 2022 in Paying Bills, Online Billers & Reminders (Windows)
Things have basically worked since disconnecting and reconnecting to the new Chase online services.  I have one account that I need to Check Pay.  Today when trying to schedule that I get the error below.  The error continued and so I disabled and re-enabled the payment account as suggested which did not work, I continue to get this same error. 

Anyone else?


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  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Larry4,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Just a shot in the dark ...
    Have you tried Review and Repair Payment Accounts instead? Click the gear icon in Bills, Income & Transfers tab, select Review and Repair then select Review and Repair Payment Accounts.
    IIRC, in another discussion, this was mentioned as resolving the problem without having to disable / enable payment accounts.
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