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Help reinstalling Quicken deluxe 2015

TimW43

Hoping someone can help me. I have Q2015 Deluxe installed on 2 different Win 10 computers. Not sure if I'm violating the TOS by doing that, with both machines in the same room and only one used at a time. But I am a SS Rep Payee for a handicap lady. I've logged every transaction since 2010 in Quicken for my protection against abuse of funds.

I have recently built a new W11 machine. I have my personal finances on one W10 machine and then the Rep Payee stuff on another. I have good working copies of both databases. However, when I try to back up and import to a new install of Q15 error message that the files are later than my version. I found all the patches for my version but it doesn't seem to help. I realize that Intuit doesn't support 15 any longer, but it's important for me to salvage all these records. I would even go along with the new subscription service, but having doubts it will properly read my backup files.

Any suggestions are welcome. Thanks!

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Comments

volvogirl

Install the Mondo patch for 2015 here. One of the SuperUsers has posted the update patches for older versions (2000 and newer) of Quicken

http://www.quicknperlwiz.com/quicken-patches-us.html

UKR

On the two W10 machines and your W11 machine, please verify your Q version and release.
Click Help / About Quicken.
Are all 3 machines running the exact same version and release?

Can you please capture an image of the About Quicken window, sensitive information blacked out as necessary to protect your privacy and attach the image(s) here?
https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windows

https://community.quicken.com/discussion/7663259/faq-how-do-i-post-a-screenshot-in-the-community-from-a-mac

Please save images to files of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.

TimW43

Anyone want a late breakfast? Like maybe some of the egg on my face? Here to freely admit to being an idiot. After looking closer at software, I realized I had more than one copy of Quicken Deluxe. Like 2015 and 2017. I was erroneously trying to open the 2017 database file in the 2015 software. Once I realized the error, all was fine on the new machine after moving some Quicken\appdata files. Thanks again for trying to help.