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Why did the format of my page change recently?

TBS Member ✭✭
I had a "check register" format that I have used since Day One. All at once, for some reason, the format of the display changed to a "Brokerage" format. I lost the view of future transactions for one thing. When I tried to update with data from the bank, all I got was about 30 days worth of data, if that. Now all I have is data from August 31 and forward. Does anyone know what happened?


  • Hello @TBS,

    Thank you for reaching out to the Community about your issue, though I am sorry to hear that you are experiencing this.

    Do you have a recent backup you can restore? To start with, I suggest restoring a backup file that was saved prior to this issue starting to see if the same issue occurs in the restored file. If needed, please review this support article. Scroll down and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

    I hope this helps!
    -Quicken Anja
This discussion has been closed.