Not able to restart Quicken

After today's upgrade option, I am unable to start Quicken after the installation. I get pop-up box: "Unable to initialize Quicken run-time components. Restart Windows and try running Quicken again." I did restart Windows; I did restart my computer... and still can't get into Quicken. Please advise...

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @ksrothschild,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

    Let us know how it goes!
    -Quicken Anja

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @ksrothschild,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

    Let us know how it goes!
    -Quicken Anja
  • ksrothschild
    ksrothschild Member ✭✭
    I did uninstall and re-installed and all is good now... THANK YOU!!! ;-)
  • Quicken Anja
    Quicken Anja Moderator mod
    You're welcome, and thanks for the update! Glad to hear that worked for you. :)
    -Quicken Anja