projected balance graph not reflecting correct account balance

drblueeyes
drblueeyes Quicken Windows Subscription Member
edited October 2022 in Errors and Troubleshooting (Windows)
The Projected balance graph for my Chase checking account is showing a -$1.5million balance even though the the account register is showing the correct running balance. This just started after the new Chase update. Is there a way to make the graph accurately reflect the running balance?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @drblueeyes,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Based on the issue you described, we request that you please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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