Deleted Memorized Payees Keep Returning

Carolina Hoosier
Carolina Hoosier Quicken Windows Subscription Member
edited October 2022 in Errors and Troubleshooting (Windows)
I routinely delete old memorized payees that I haven't used in awhile, yet they keep coming back - many of which haven't been used for years.

I have Quicken set to automatically delete any payee not used in 13 months or longer, but this doesn't seem to help.

I Super Validated my file, but that doesn't yield any clue. Please help.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Carolina Hoosier,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this. 

    If you haven't already, I suggest that you try turning off mobile sync to see if that may help. 

    Please follow the instructions provided below in order to do so.

    1. Navigate to Edit 
    2. Preferences
    3. Mobile & Web
    4. Turn Sync OFF. 

    I hope this helps!

    -Quicken Anja
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