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Deleted Memorized Payees Keep Returning

Carolina Hoosier

I routinely delete old memorized payees that I haven't used in awhile, yet they keep coming back - many of which haven't been used for years.

I have Quicken set to automatically delete any payee not used in 13 months or longer, but this doesn't seem to help.

I Super Validated my file, but that doesn't yield any clue. Please help.

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Quicken Anja

Hello @Carolina Hoosier,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you haven't already, I suggest that you try turning off mobile sync to see if that may help.

Please follow the instructions provided below in order to do so.

Navigate to Edit
Preferences
Mobile & Web
Turn Sync OFF.

I hope this helps!