Chase downloads

Thomas8
Thomas8 Quicken Windows Subscription Member
edited October 2022 in Errors and Troubleshooting (Windows)
My chase downloads are not being automatically downloading into my transaction list. I know that chase is using something different but I have not received the update yet. I am having to manually enter my cleared transaction where last week, they automatically downloaded into my account.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @Thomas8,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with downloading transactions from Chase. 

    Completing the Chase migration is likely to resolve your issue. You may follow this link for more information regarding the Chase migration. 

    However, if you are not receiving the prompt to migrate your accounts, then I suggest contacting Quicken Support. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

    I hope this helps!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Chumley
    Chumley Quicken Windows 2017 Member
    edited September 2022
    [Removed-Speculation/Disruptive]
This discussion has been closed.

Categories