Chase Authorization

Carolyn Case
Carolyn Case Member ✭✭
edited October 2022 in Download, Add/Update Accounts (Windows)
I authorized my Chase accounts as soon as I could, and then downloaded from Chase, however, I rapidly discovered that it had RE-downloaded 2 YEARS worth of already cleared transactions. Believe me, it was NOT fun wading back through all that to actually balance my accounts. However, following that, when I would want to download transactions, it would ask me to re-authorize again. I saw that if it did that, I had to deactivate my accounts and do it again. I tried that, but now it won't allow me to download directly from Chase nor will it allow me to download transactions. This has been a very BAD idea on the part of Chase or Quicken. What do I do now?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Carolyn Case,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Based on the issue you described, we request that you please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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