Question for Community Credit Union of Florida users

Mangelo

Are there any Community Credit Union of Florida members on here? I am having an issue and I want to know if anyone else is experiencing what I am. I have only been using Quicken for about 5 months and this problem existed since i started.

Thank you

Quicken Jasmine

Hello @Mangelo, 

Thank you for contacting the Quicken Community, though I do apologize that you are experiencing issues with your Community Credit Union of Florida account(s). 

Could you please go into further detail regarding the issue that you are experiencing? Are you receiving any error codes or messages? Is this occurring when running a One Step Update?

I am looking forward to hearing your response!

Mangelo

I have addressed it on another comment post. When my transactions download from my financial institution the returns to retail store, like when i buy something and take it back because i did not need it or it did not work. Those returns/refunds are showing up as debits when i do the express download. I examined the qfx file and indeed, the transactions are downloaded as -$0.00 dollar amounts. So I was wanting to try to find someone from my Credit Union to see if they were experiencing the same thing. No one that I have access to at my CU knows how to address the issue. They tell me that they put in a ticket with their IT dept. But that never changes anything and the IT people never call me back as promised. I am just about to just give up using this program.