New Chase Account Updates will not download new transactions

Johngrins
Johngrins Quicken Windows Subscription Member
edited October 2022 in Download, Add/Update Accounts (Windows)
Quicken Windows - went through the process 3 times. With and without deactivating account, "Update Now" transactions. Says "processing data" Update complete window appears but no transactions come down.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Johngrins,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Based on the issue you described, we request that you please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • Slapshot777
    Slapshot777 Quicken Windows Subscription Member
    After the "Chase" update, non of my Chase accounts download transactions or reconcile. It dows show the connection works and it appears no connection issues. All my other accounts work properly.
  • Slapshot777
    Slapshot777 Quicken Windows Subscription Member
    After the "Chase" update, none of my Chase accounts download transactions or reconcile. It does show the connection works and it appears no connection issues. All my other accounts work properly.
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