OL-393-A Error - TruWest Credit Union

Dannyboyy
Dannyboyy Quicken Windows Subscription Member ✭✭
edited October 2022 in Download, Add/Update Accounts (Windows)
My transactions with TruWest Credit Union have not been updated for about a week now. I am receiving an "OL-393-A" error and hoped it would resolve itself after several days. I don't know if this is a temporary problem, or if I need to do something to resolve the problem. Any help would be appreciated. Thanks

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod
    Hello @Dannyboyy, 

    Thank you for contacting the Quicken Community, though I do apologize that you are receiving this error with your TruWest Credit Union account(s). 

    I have located a support article that discusses some troubleshooting steps to take when presented with an OL-393 error. You may follow this link to access that FAQ. Please keep in mind that it is recommended to save a backup before proceeding (just in case).

    I hope this helps!

    -Quicken Jasmine

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