CC-502 Error Citibank

I have been getting CC-502 error on my Citibank accounts for the last 2 weeks. This unacceptable. We pay yearly fees to use this service. It should work as sold.

Rich Davidson


  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Rich D,

    Thanks for reaching out to the Community, though we apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    Thank you!
    -Quicken Anja
  • Sherri_S
    Sherri_S Member
    Agree with you Rich. I haven't been able to get a download of my Citi credit history in over 2 months and find this ongoing issue to be a bit difficult to swallow. The Community Alert shows many months of this ongoing issue. Why?