Chase Transactions Download Issues

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rpetrk
rpetrk Member ✭✭
edited October 2022 in Download, Add/Update Accounts (Windows)
After the disastrous EWC+ Chase "upgrade" I have spent countless hours trying to get my Quicken transactions in order. For a month worth of transactions the update blew away existing categories, putting most transactions in uncategorized, while assigning random wrong categories to others. Is this happening to anyone else and what can be done about it? Am I to go in and reupdate these transactions each time after the update?
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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @rpetrk,

    Thank you for contacting the Quicken Community, though I apologize for the issue you are experiencing. 

    We currently have an active alert regarding the Chase migration altering users' register categories. You may follow this link to access that alert where you may bookmark the alert in order to remain up to date on any new information, ETAs, or resolutions that may occur. 

    I apologize for any inconvenience in the meantime. 

    -Quicken Jasmine

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