Force deletion of account

Question

Running Deluxe R43.26 on Win11 and did a validation. Quicken added an account that I cannot edit or delete. Has no transactions.

UKR · Answer

If you haven't done
so already, I'd say it's time to call Quicken Support on the phone and request
help.  Let them do a screen share session
with you to review the situation on your computer, to determine the nature of
the problem and to figure out how to fix it.

Quicken Support:

* To contact Quicken Support,
     please use this link only:
https://www.quicken.com/support#contact-support  and select Chat or Phone support. 
* Support is only available
     during posted hours of operation
* The phone number can be found
     at the support website.

          To start Chat or see the support phone number, your browser must
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          See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
* If you are eligible for
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* Other links or phone numbers
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Bob10779 · Answer

Followed all directions, I still cannot edit, delete or hide this account.

UKR · Answer

Is the name of this account something like "ACCT_123" or "TEMP_123"?
If you
haven't done so already, please do the following actions:

* Even if you are on
     the latest software level already, download and install the latest Mondo
     Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your
     Quicken software is up to date and correctly installed.
* Reboot Windows.
* Validate AND
     Supervalidate your Quicken data file.
* The account should now be gone or, at least, be deletable.

Validate and Supervalidate instructions

First save
a backup file prior to performing these steps

Validate:

* File
* Validate and Repair
     File...
* Validate File
* If the data file
     contains investment accounts also select "Rebuild investing
     lots". If you suspect that a damaged Quotes Price History causes your
     problems, also select "Correct investing price history"
     functions "Delete" or "Repair and Rebuild".
* Click OK
* Close the Data
     Log
* Close Quicken (leave
     it closed for about 30 secs)
* Reopen Quicken and
     see if the issue persists.

Super
Validate:

* File
* Press and
     hold CTRL + Shift while you click Validate and Repair
     File...
* Supervalidate File
* Click OK
* Close the Data
     Log
* Close Quicken (leave
     it closed for about 30 secs)
* Reopen Quicken and
     see if the issue persists.