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Chase WebConnect

bmarcellus

I migrated to WebConnect on Chase a month or two ago, and it was working fine. Now when I attempt to update Quicken sends me to the generic Chase login screen (not the authentication screen). When I login I'm just viewing my account on Chase.com. It doesn't download to Quicken.

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Quicken Anja

Hello @bmarcellus,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

Based on the issue you described, we request that you please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.

UKR

"Web Connect" is the process you use to logon to the bank's website and manually initiate the downloading of a QFX file into Quicken.

Where you should be is the "Express Web Connect+" process.

Image: https://us.v-cdn.net/6031128/uploads/editor/gb/4r82cq34ffi6.png

If your Edit Account Details / Online Services dialog doesn't show "Express Web Connect+ click on "Reset Account" or, if you have, "Improve Connection".