Express Web Connect Has Stopped Working for All My Accounts

FritzCL

When I opened Quicken tonight it automatically updated to Build 27.1.43.32. When I tried to download my account transactions through Express Web Connect, it failed for all the accounts, including 6 Cinfed Credit Union accounts and one American Express Account. Quicken indicated that there were no recent transactions for American Express account. When I downloaded a qfx file for my account from the AmEx website, it downloaded the transactions that Express Web Connect failed to find. For my credit union account, it basically said none of the accounts were connected. I tried deactivating and then reentering my account name and password for one of them and Quicken reported success in connecting but said their were no transactions. Looking at the credit union website, I have had a number of transactions since my last successful down load about 10 days ago. I had similar problems last spring, I think after a previous Quicken update. I believe I disconnected and reconnected all my accounts to get web connect to work again.

Quicken Anja

Hello @FritzCL,

Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

1. Navigate to Edit
2. Preferences...
3. Quicken ID & Cloud accounts
4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
5. Follow the prompts to Sign Out
6. Sign back in using your Quicken ID (email) and password

Once that is done, see if the issue still continues to persist.

I hope this helps!