Quick Pay is not yet available because the biller hasn't finished syncing. Please try again later.
sprijohn
Member ✭✭
This is the message I get when I try to pay my Costco Visa bill (held by Citibank) using Quick Pay. This has worked in the past but for some reason now it won't work. I have tried letting it sit for several days in hope that the syncing will finish but it never does. Every time I try Quick Pay, I get that message and it never lets me set up a payment. Does anyone have a suggestion as to how to correct this so I can pay my bill? I am running Quicken for Windows version R43.32 build 27.1.43.32 on a Windows 11 desktop.
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Hello @sprijohn,
Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
To start with, I suggest you try to Review and Repair Online billers first. However, I do recommend that you save a backup of your data file first (just in case). After that, please navigate to the Bills & Income tab and click on the gear icon on the top-right. Then, click on Review and Repair > Review and Repair Online Billers in the dropdown menu.
I hope this helps!
-Quicken Anja
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#MeToo but for me it's Citi. I don't have time to sit on the phone with support for hours. Please roll out a patch that fixes this bug.
I tried the suggestion above, which removed Citi, and then I readded it, and it's still happening.0 -
#MeToo but for me it's Citi. I don't have time to sit on the phone with support for hours. Please roll out a patch that fixes this bug.
I tried the suggestion above, which removed Citi, and then I readded it, and it's still happening.0
This discussion has been closed.