Since Chase discontinued bill pay through Quicken does that affect online transactions too?

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Since Chase discontinued bill pay through Quicken does that affect online transactions as well

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  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
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    The Chase discontinuing of support for Direct Connect only affects our ability to schedule Bill Pays and Transfers with Chase from within Quicken, not from within our Chase online account.  Any Bill Pays and Transfers you schedule in your Chase online account will continue to be downloaded into Quicken after the payments and transfer transactions post at Chase.
    Does this answer your question? 
    If not, please provide clarification about what you mean by "online transactions".

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

  • ZQkn
    ZQkn Member ✭✭
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    There used to be option called "Online Transfer" in register of Chase accounts within Quicken. It was facilitating transfers between Chase accounts on the bank's platform. The option doesn't appear anymore in the register. Is it the consequence of the change that you described?
  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
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    Yes, there is no longer the ability to either pay bills or do online transfers due to the change from Direct Connect to EWC+.  Direct Connect allowed for 2-way communication; you could tell Chase "pay this bill" or "transfer money between my accounts."  EWC+ doesn't have the ability to send instructions to Chase, it only works as a method of downloading transactions to Quicken.
    So the decision by Chase to discontinue Direct Connect had a couple of effects:
    1. It saved them money (Chase has to pay Quicken to use DC, they don't have to pay Quicken to use EWC+), and
    2. It inconvenienced you.

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